When we still had our family business on computer training, we really don’t have difficulties asking for the bill from our clients for computer rental and services as they promptly pay at the cashier. There was one incident though when a user just left her personal item instead of paying in cash after using the computer for hours.
When it comes to our computer seminars however, we would find it a challenge to bill our clients especially those participants from government agencies as we had to go through so many offices and processes in order for the check to be finally ready for pick up. I also remember one participant who still hasn’t paid for his training and we got all sorts of alibis from him, we even had a hard time contacting him in his office.
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When our family made a major move from Cebu to Negros, it was such a challenge for us. We had to sort out a lot of stuff considering we stayed for about 18 years in Cebu. You can just imagine all sorts of documents and things we have kept since college and when we had our computer training business.
I can just remember that particular night when the moving team came and the driver and his staff took out our sofa, cabinets, tables, chairs and other things and arranged it in the truck. Our apartment was such a mess that time, with all sorts of boxes and containers waiting to be loaded. Even with such a disorganized move, I’m thankful that we arrived in Negros, together with all our belongings, safe and sound. I could say though that it was such a stressful experience for us.
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When it comes to educational institutions including training or instructional schools, establishing good relationship with their clients is the key to running their business. There are some client situations though that are challenging to the management’s finances, such as outstanding bills and other financial obligations. This is where a third party team is needed to preserve the relationship between student and the institution.
With debt collection agencies such as American Profit Recovery (APR), the institution gets assistance on how to recover their finances while protecting their relationship with the clients. APR is confident of its familiarity and knowledge with educational institutions and they can help provide practical ways to reconcile outstanding debts.
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